Privacy Policy

Last Updated: September 14, 2026

Introduction

This Privacy Policy describes how bear-trek ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or engage with our services. We are committed to safeguarding your privacy and ensuring transparency in our data handling practices.

Information We Collect

We collect information that you provide directly to us through our website forms, including:

• Full name and professional contact details
• Email addresses for communication purposes
• Service selection and project inquiry details
• Any additional information you choose to provide in correspondence

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address and geographic location data
• Browser type, operating system, and device information
• Pages visited, time spent on pages, and navigation patterns
• Referral sources and exit pages

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries and providing requested information about our services
• Evaluating project requirements and preparing technical proposals
• Communicating with you about ongoing projects or service updates
• Improving our website functionality and user experience
• Analyzing website traffic patterns to optimize content and navigation
• Complying with legal obligations and maintaining business records

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who assist us in operating our website and conducting business operations, subject to confidentiality agreements
• When required by law, regulation, or legal process
• To protect our rights, property, or safety, or that of our clients or the public
• In connection with a business transaction such as a merger, acquisition, or asset sale

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project-related information is typically retained for seven years following project completion to comply with professional standards and legal requirements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure server infrastructure, encrypted data transmission, and restricted access controls. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your information, subject to legal retention requirements
• The right to object to or restrict certain processing of your information
• The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. For detailed information about our use of cookies, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our website following such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

bear-trek Energy Solutions
1250 René-Lévesque Blvd West
Montreal, QC H3B 4W8
Canada
Email: [email protected]